General FAQ's

General FAQ's

Do you have a shop?
Yes, we officially opened our first store to customers in April 2012. You can find us here: SelectSpecs.com 37 Station Road Westgate on Sea Kent CT8 8QY O...
Mon, 18 May, 2020 at 3:49 PM
Opening Hours
We're available to answer calls and emails from 9.00 am to 5.00 pm GMT Monday to Friday. We're closed on Saturday's, Sunday's and ba...
Tue, 9 Jun, 2020 at 4:50 PM
Book an Eye Test
For best availability, please call 03303 801 190 if you require an eye test appointment.  Alternatively, complete and submit our Book an Eye Test form. We w...
Mon, 15 Jun, 2020 at 1:48 PM
Eye Testing and Optical Coherence Tomography (OCT)
We have recently invested in a revolutionary piece of diagnostic equipment that can detect a number of key eye conditions, such as glaucoma, age related mac...
Thu, 18 Jun, 2020 at 2:15 PM
Are you qualified to sell prescription glasses?
Yes, for further information please see this page
Mon, 22 Jun, 2020 at 9:44 AM
Warranty
All our products are covered by a 12-24 month (depending on brand) warranty. For further details please see this page - Our Warranty
Mon, 22 Jun, 2020 at 9:50 AM
Do you offer a money back guarantee?
Yes we do, we offer a 14 day money back guarantee. Please contact our customer services team if you are unhappy with a product and they will advise you the ...
Mon, 22 Jun, 2020 at 9:51 AM
How much will my glasses cost?
The cost of your glasses will depend on the frame selected, your required vision type (ie, Single Vision or Multifocal), your prescription, your chosen lens...
Mon, 22 Jun, 2020 at 10:04 AM
How do I order my glasses from you?
Ordering online via our website is the simplest and fastest method, or you can contact our call centre team for assistance on 03303 801 190 (9.00am - 17.30 ...
Mon, 22 Jun, 2020 at 10:06 AM